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Employee Profile: Nicole Wong

Categories: Employee of the Month

Wild Affair 2017Each month a zoo staff member is selected as employee of the month. The individual selected has gone above and beyond their job description and embodies the core values of the Sacramento Zoo. He or she leads with animal welfare, obsesses over service, works smart with heart, and ultimately leaves the world a better place.

Nicole Wong is a breath of fresh air. As a valuable and passionate member of the development department, she continues to take on new challenges and roles. Along with her can-do attitude, her warm smile and cheerful disposition always brighten the room.

Last year she was tasked with revamping the Zoo Parent program. She took on the challenge of reinventing the program by simplifying, streamlining, and honing in on key elements of the program that make it popular among guests. As a result of her strategic thinking, for the first time in nearly 10 years, the Zoo Parent program not only met but exceeded its yearly goals!

Nicole’s dedication was also exemplified in her handling of the “Santa Paws” Amazon Wish List. With the help and input of animal care staff, Nicole managed the Santa Paws wish list and inspired the public to provide many new toys and creative enrichment items for the animals. Her commitment to a program that needed some love translated directly into a real result for the zoo’s animals.

Nicole started out as a teen volunteer at the zoo in 2007 and has worked at the zoo full time for three-and-a-half years. With a degree in zoology and a lifelong passion for animals, she likes to inspire and entertain co-workers, visitors, and donors with fun animal facts (especially ones about invertebrates). Outside of work, she is a doting cat, dog and lizard mom who loves laughing with friends and going on adventures.

Nicole is a notable example of working smart with heart, all to benefit the staff and animals at the Sacramento Zoo.