Have Camp Questions?
If you do not find an answer to your question in the camp FAQ, email the Reservation Specialist or call 916-808-8814.
Registration for summer camp will open for Sacramento Zoo members on March 14, 2018 at noon.
Registration will be open to the public on March 28, 2018 at noon.
You will be asked to supply your personal address, phone and emergency contact information any allergies your child or children have, as well as age, grade level, birthday and physician information. We also recommend that you look at the list of classes available for your camper(s) before you begin your registration and have a list of classes you want to register for.
Zoo members must register for the saczoo.org website. Please use the name and address as they appear on your membership card. Once you have registered for the website, you can test your registration here.
Summer camp registration will open at noon on March 14, and you must be signed in to access it. You can reference the camp registration guide to prepare.
If you have any questions about this process or experience any difficulties, call 916-808-5888 or email the Member & Visitor Services Office.
It is recommended that you become a member by March 1 and register for the website by March 7 to ensure you are included in the member re-sale process.
If you are becoming a member for the 1st time, you register for the website at the same time by checking the “register for site” box.
No. Only member duo or higher levels received pre-sale access.
The PCI Security Standards Council is the standard for industry best practices for all online merchants and credit card processors. As of March 15, 2018 you will need to have the following versions of operating system and browsers (or higher/newer versions) to process a credit card transaction.
Operating System: Windows 7 or newer
Internet Browsers: Chrome 22+, Firefox 27+, Internet Explorer 11+, Safari 7+, Edge
Mobile Browsers: Safari 5+, Firefox 27+, Internet Explorer 11+, Opera 14+
If you are receiving an error regarding an out-of-date operating system (OS), please upgrade to proceed.
For more information call the Member & Visitor Services office at 916-808-5888.
You must hit the “add to cart” button to save your space in the class and finish the payment process. You can reference the camp registration guide to prepare.
If the class is sold out, you may add your camper to the wait list. (Link will be posted on registration day).
No. Unfortunately, we do not have enough staff to have a camper signed up for half-day to stay for the rest of the day.
We do not recommend campers in full day classes staying for only half the day because our teachers plan activities for the whole day, and we would not want your camper to miss out. However if your camper has an appointment and needs to leave early, please make sure to let the teacher know that morning.
If your child has been wait listed for the class, it means that the class is full and you are on the list to be contacted when an opening becomes available. If an opening becomes available, you will be contacted via phone and email to see if you are still interested in the class. Once your are contacted, you will have 48 hours to contact the reservation specialist to take advantage of the opening. If there is no response from the phone and email inquiry after 48 hours, the next person on the list will be contacted and offered the opening. You will not be removed from the wait list, and will be contacted again if another spots opens.
We recommend that if you are interested in a class, always put your child on the free wait list. No matter where they fall on the wait list, there is still a possibility that they will get into the class. If your availability changes and you are no longer interested in the class, please email our Registration Specialist so we can remove that class from your child’s registration.
No. If a camper has informed us that they will not be attending camp that week, our reservation specialist calls the next person on the wait list. If we are not informed of a cancellation ahead of time and an individual does not show up on the first day, their spot is held for them until they let us know they are cancelling.
Little Peeps Questions
We do not recommend it, but caregivers can bring one child under 1 year old with them to the Little Peeps class, as long as they do not disrupt the class. Children over the age of 1 and under the age of 3 are not allowed. Even though they are old enough to be interested in participating, they are still too young to actively take part in the lessons.
A little peep may be accompanied by up to 2 adults.
There can be one caregiver for up to 2 registered little peeps.
Little Peeps classes usually meet in the Discovery Room located near the front entrance to the zoo. You can enter the zoo through the membership gate or the front entrance. Your little peep’s name will be on a list.
Camp Class Questions
Once you have registered for your camp class(es), a receipt will be instantly generated and sent to you via email. A follow-up email containing directions and rules will then be sent to one week prior to your zoo camp class.
The number of campers in a class depends upon the age of the campers.
Pre-K: Little Peeps have up to 12 per class
Kindergarten (Red): have up to 18 per class
1st – 2nd grade half-day (Yellow): have up to 20 per class
1st – 6th grade (Green, blue, purple, & silver): have up to 25 per class
Specialty classes (Zoo-Quest, It’s Showtime, and Turtle-Mania) will have smaller class sizes
Our camper to staff ratio is approximately one staff member for every four campers. Staff includes our teachers, assistant teachers, and teen camp counselors.
When the temperature rises during the summer, we encourage our campers to drink lots of water, utilize our indoor classrooms. We will ensure that our campers have enough time to cool down and are shaded from the sun.
Zoo camp will not be cancelled due to weather or environmental conditions unless the whole zoo is closed due to severe weather conditions. As soon as the decision has been made to close the zoo, all campers/parents will be notified by email and phone.
We have water available to the campers at all times. Children should bring their own reusable water bottle labeled with their name.
We provide a morning and afternoon snack for the campers. Our snacks will be chosen by the teacher.
Here are some examples of what types of food may be provided:
Fruit breakfast bars
We can accommodate food allergies within our available snacks. If your child has severe allergies, or if you would like them to have a different snack, you are welcome to provide snacks for them.
No, lunches are not provided. Campers are encouraged to bring their own lunch. If you bring your lunch, please be aware that lunches are not refrigerated, although they are kept in a shady place. Campers may also purchase a lunch from our onsite catering company, Taste of the Wild.
If you would like to buy a lunch for your child, please bring cash or a check. Lunches must be purchased at morning check-in and are $8.50.
Lunch options (subject to availability):
Sunflower Butter and Jelly on whole wheat Goldfish® bread
Macaroni & cheese
Whole wheat cheese quesadilla
All lunch options include apple sauce, fruit, animal crackers and milk.
No, we have a policy that prohibits campers from going to the café or gift shop during camp hours.
If a parent or guardian agrees to the promotional release, their photos may be used on our blog and member emails in addition to other promotions.
Each class includes an up-close encounter and interaction with at least two of our animal ambassadors and will participate in a weekly animal enrichment or feeding.
Yes. At the Sacramento Zoo, we know that it is very important for kids to spend time outdoors exploring nature. Our camp is designed with that mindset. Please be sure that your child is dressed in play clothes according to the daily weather report. Campers will receive their camp shirt the first morning and are asked to wear it all week. Closed-toed and closed-heeled shoes are required for all classes and vet and keeper tag-alongs. Flip-flops are not allowed as they can lead to injuries.
Extra camp shirts will be available for purchase in the mornings during camp sign in.
Morning drop-off will begin at 8:30 am and campers must be picked up by 4 pm. When you arrive Monday morning, your child will receive their camp t-shirt and make a name tag before heading up to the camp class area. If someone other than the camper’s guardian will be picking them up, please bring us a note listing the names of the adults who have permission to pick them up.
Zoo Quest students and tag-alongs (7th-9th grade) must be signed in and out by an adult. We do not allow them to leave the camp area until they have been signed out.
Parking for the camps will be in the cul-de-sac on 15th Avenue behind the zoo. Please park your car and then walk up to the registration tables. You will be signing in and out each day at this same location. Please plan for enough time to find parking and walk your child to the sign-in table.
Caution: Parking in the center of the cul-de-sac is illegal. Please do not park there, or you may get a ticket. Please do not park in the zoo’s driveway, as it must be kept clear at all times.
Parents/guardians of campers will have an opportunity to meet the staff and ask questions at the drop-off/pick-up area in the mornings. On Monday mornings, we make sure that camp teachers and staff are available to answer any questions or alleviate any concerns you may have for the coming week.
If you do not know which staff members will be working with your child, just ask and we can introduce you!
Camp gates open at 8:30 am for camper drop off. As our teens and teachers need time to set up for camp we are unable to open the gates before 8:30 am.
After care is only available for full-day classes. You can sign up for after care at the sign-in area each morning. After care is offered from 4 to 5 pm daily. There is a flat rate of $10, but children may be picked up any time during that time window.
After care is offered as a courtesy to parents, but we are not a day care facility. Camp ends at 4 pm, and any activities after that time are unstructured and include playing games and watching movies. Most of the activities occur indoors because the children will have been outside all day.
If you pick up your child after 5 pm, you will be charged $1 per minute because the zoo must pay our staff overtime to stay with your child. Payment will be collected at the time of pick up.
No, campers are not permitted to have cell phones, mp3 players, or gaming devices with them at camp. Due to the active nature and behind the scenes aspects of camp, electronic devices could be damaged or prove a distraction to the class. If brought to camp, electronic devices will stay with camp lunches and we are not liable for those devices or for any damage which may occur. If your camper needs an electronic device for an emergency or medical need, please let us know ahead of time and we will do our best to find a solution.