Cancellations & Transfers
Thank you for signing up for a class, camp or overnight!
We hope you or your camper will be able to attend all the sessions you have signed up for; however we understand plans may change. If you or your camper is no longer able to attend the class(es), please review our cancellation and session change policy below.
IMPORTANT: Due to the volume of requests submitted, we are unable to respond by phone to requests and require all requests in writing.
Session Change Requests
- All session change requests are subject to availability.
- Submit the class change request forms as far in advance as possible.
- Please allow up to one week for processing.
- There is a non-refundable fee charged per class/camper change.
- You cannot substitute one camper for another
- All cancellation requests must be submitted in writing or online.
- No phone cancellations will be accepted.
- An 80% refund is available for cancellations received at least 2 weeks prior to the start of the class.
- Refunds are not available for cancellations submitted less than 2 weeks prior to the start of the class without a signed doctor’s note.
- Please allow up to 2 weeks for processing cancellation requests.
If you have any questions please, email the Reservation Specialist or call 916-808-8814.