June 13 & 14
9 am to 4 pm

Tickets must be reserved in advance.

We are excited to say that we have approval from Sacramento County to reopen the zoo on June 15! We will be instituting enhanced protocols and procedures that strictly limit capacity and some programming.

With the many changes to the zoo, we are asking our members to do us a big favor! We’re hoping that you can help test out our new online reservation system and entry procedure on the Reopening Member Preview days on June 13 and 14! We appreciate the help (and patience!) of our loyal members as we all adjust to the “new normal.”

We will have various parameters in place to ensure the health and safety of our visitors, staff and, of course, the animals including:

• All admission tickets (including member admission tickets) must be reserved online in advance of your visit to the zoo.
• Masks/face coverings are required for entrance to the zoo. Exceptions to the face covering requirement will be made for children under the age of 2 and people who are medically unable to wear one. Please refer to the most current California Department of Public Health guidelines for further information.
• Guests will be asked to maintain a six-foot distance between your group and others when visiting. Physical distancing signage will be placed throughout the zoo.
• The zoo will be instituting a paperless system for transactions and will not be distributing paper maps at this time.

Check out the Plan Your Visit page to learn more about how we are keeping everyone safe when we reopen.

How many people can I bring?
The number of people allowed in is determined by the level of your membership. You will need to reserve tickets in advance. If you are unsure of the number of people covered, view member benefits or call the Member & Visitor Services Office at 916-808-5888.

Can I bring guests that are not covered by my membership?
Yes, as a zoo member, you may bring guests at full admission price.

How do I make a reservation?
Before you can reserve your timed entry admission tickets for the Reopening Member Preview Days you must have a login and password for the zoo’s website. Follow the instructions below:

Step 1: Register for our website (if you have already registered for our website you can skip to step two).
Step 2: Check to make sure that your website registration is linked to your zoo membership.

Step 1: Register for our website: www.saczoo.org/register

1. To make sure your website registration links to your zoo membership, you need the following information exactly as it appears on your membership card: name, address, phone number, and email.
2. You will know that you have registered successfully when you receive a confirmation email.

Step 2: Test your website registration: www.saczoo.org/membertest

1. You need to test your website registration to make sure that it links to your zoo membership and that your membership is active.
2. Make sure you are logged in to the website.
   If you can add an attendee to your shopping cart on this page, great, you are all set! Please do not click “add to cart”. It is not necessary to go through with this registration. It seems simple but if you are logged in and have the ability to add an attendee to this membership test then this really is the final step in the process.

Can I change my day/time?
Yes! If you reserve tickets and are then unable to visit, please let us know so that we may release your reservations for another member to use. We can also assist you in finding a new day/time to visit. Email info@saczoo.org or call (916) 808-5888 for assistance.

5:30 to 8:15 pm: July 30 — SOLD OUT

Evening at the Zoo on July 31 is now open to members! Read more and reserve your spot here. 

Enjoy the zoo in the evening on Thursday, July 30. Take a stroll, delight in the Delta breeze and check out the animals’ evening routines! Members will need to reserve tickets and the number of free tickets received will be determined by your membership level. You must be logged in as a member to reserve your tickets.

Sponsored by

FAQs

How do I reserve my tickets?
Before you can reserve your event tickets you must have a login and password for the zoo’s website. Completing the process below in advance of reserving tickets will ensure a smooth process. If you already have an active login, simply click on the orange Buy Tickets button above once registration opens.

Step 1: Register for our website (if you have already registered for our website you can skip to step two).
Step 2: Check to make sure that your website registration is linked to your zoo membership.

Step 1: Register for our website: www.saczoo.org/register

1. To make sure your website registration links to your zoo membership, you need the following information as it appears on your membership card: your name, address, phone number, and email. (Note that each named member may create their own login with their own email address so that they may log in independently of one another.)
2. You will know that you have registered successfully when you receive a confirmation email

Step 2: Test your website registration: www.saczoo.org/membertest

1. You need to test your website registration to make sure that it links to your zoo membership and that your membership is active.
2. Make sure you are logged in to the website
   If you can add an attendee to your shopping cart for this test event, great, you are all set! Please do not click “add to cart”. It is not necessary to go through with this registration. It seems simple but if you are logged in and have the ability to add an attendee to this membership test then this really is the final step in the process.

Need assistance with this process? Call 916-808-5888 during regular business hours.

Once this process is complete, click the orange Buy Tickets button above! 

What time is the event?
​Event runs from 5:30 to 8:15 pm

Can I bring extra guests not covered by my membership?
Yes, if you reserve more tickets than your membership covers, you will be charged for the extra guests (General: $16.50, Children ages 2-11: $11.50).

Can I just show up that night?
Reservations must be made online in advance. Due to mandates set by Sacramento County health officials to keep everyone safe, we are operating at a reduced capacity. We expect this event will be filled to capacity with advance reservations and we will be unable to accommodate any walk-up registrations. ​

Will the café be open?
Yes, the Kampala Café and Cones ice cream stand will be open (outdoor only).

Is the outdoor gift store market open?
Yes, and we will offer a 20% discount to members that evening.

What should I do if I need to cancel my reservation?
Call the Member & Visitor services office at 916-808-5888 and we will release your tickets for another member to use.

What happens if I’m running late?
Please make every effort to arrive on time. We have set a certain number of tickets per entry time to minimize lines at the gates. However, if you arrive outside your entry window, you will absolutely still be able to get into the zoo until the gates close at 8 pm.

Will all of the animals be out? ​
Yes, with a  few exceptions. The orangutans’ and meerkats’ “bedtime” schedules mimic their behavior in the wild and they will not be on exhibit. The Reptile House will remain closed until further notice due to COVID-19 precautions as in indoor space. And as always, the animals have access to their dens and can opt to be indoors or on exhibit at their preference.

Is there anything else I need to know?

• Masks/face coverings are required to enter the zoo and within the zoo whenever social distancing from staff and other groups is not possible. Exceptions to the face covering requirement will be made for children 2 years or under and people who are medically unable to wear one. See the most current face covering guidelines put forth by the California Department of Public Health for further information.
• The zoo is not currently accepting cash – credit card transactions only.
• Please do not visit if you feel ill. Call 916-808-5888 for assistance with rescheduling your tickets.
• Please maintain a six-foot distance between your group and others when visiting.

The Sacramento Zoological Society Board of Trustees will be hosting their annual public board meeting on Wednesday, August 19, 2020 at 5:30 p.m. This year we will be taking safety precautions due to COVID-19 and holding the meeting via Zoom.

An invitation to attend the meeting will be sent out the day before the event via email.

The board will discuss the zoo’s role in the community during these unforeseen times and its hopes for the future. We look forward to engaging with you soon.

You must be logged in as a member to reserve your space.

Register for the annual public board meeting

Take a stroll, delight in the Delta breeze and check out the animals’ evening routines! Members will need to reserve tickets and the number of free tickets received will be determined by your membership level. You must be logged in as a member to reserve your tickets.

Tickets available for reservation on August 12 at noon. Click here for more information about Evenings at the Zoo. 

9 am to 4 pm: December 11, 12 and 13

Get a jump start on your holiday shopping with an exclusive Sacramento Zoo member discount of 25% in the Zoofari Market gift store. Just remember to show your membership card, and you can shop as much as you like over the whole weekend!

* Excludes books, promotional, clearance and sale items; cannot be combined with other discounts.